Psychometric Assessments

Why use Psychometric Assessments?

Psychometric assessment or skills auditing is the most objective means of identifying an individual’s strengths and areas for development. It is widely recognised as a valuable tool to reduce human error or bias, in organisational decision-making and the resultant impacts on human capital, your greatest asset. Ultimately, your reserves of human capital are the key to your bottom line!

The assessment process outlined below can be applied to improve or complement processes such as:

• Selection of short-listed candidates for recruitment or promotion
• Internal staff restructures
• Implementing or enhancing internal team structures
• Counselling / career development
• Mediation / grievance resolution
• Change management

Complete Recruitment Solutions assesses the requirements of our client and tailors an assessment programme accordingly. It is important to note that we are able to draw on over 200 tests from The Australian Council for Education Research (ACER) and The Institute for Personality and Ability Testing (IPAT) in the USA. All of our assessment tools have undergone extensive validity and reliability checking over a 50-year period.

All of our tests can be supplied in a highly secure on-line format or by a paper and pencil face-to-face process, held in our offices or at your premises.

Generally the appraisal process aims to objectively measure the following:

Reasoning Ability

We examine whether the candidate has the necessary intelligence to cope with problem solving demands associated with the situation to hand. This may include looking at their abstract reasoning ability or additionally their specific verbal and numerical ability.

Temperament or Personality

We need to objectively understand how an individual’s temperament or personality will affect their ability to cope with the required situation or change. This is also essential, as we uncover vital management information that allows us to tailor a supervision programme that will ensure the highest possible level of employee productivity and satisfaction.

The test utilised is the Sixteen Personality Factor Questionnaire or 16PF. The 16PF is widely used in clinical, industrial and educational settings. The 16PF will measure the individual’s personality traits in the following areas:

• Warmth and liking for people
• Intelligence
• Emotional stability
• Assertiveness and competitiveness
• Enthusiasm and impulsiveness level
• Diligence
• Rule and regulation acceptance or expediency level
• Business mindedness or level of sensitivity expressed to others
• Level of trust given to others
• Creative ability
• Diplomacy level
• Confidence level or apprehension
• Ability to accept change
• Team worker or self sufficient
• Level of social image or control
• Drive and stress resilience

Aims of Appraisal

• Objectively identify an individual's strengths and weaknesses.
• Reduce the effect of personal bias in decision-making.
• Create objective standards against which individuals can be compared.
• Identify the best methods of supervision, so that an increase in productivity and job satisfaction can be experienced.

Assessment

Once the appropriate assessment tools have been identified the candidate is given a complete brief. The brief includes the following information:

• The types of assessment they will be sitting and their purpose.
• The duration of the assessment process (generally the process takes 1.5 hours to complete).
• Confidentiality. We believe it is important to explain to the candidate that Psychologists are subject to a strict code of ethics that requires them to uphold confidentiality at all times. We explain that the only people that will see their results are the client, the Psychologist and themselves.
• Counselling. We also believe it is very important for each person that sits a psychological appraisal to receive their results from one of our Psychologists. The candidate is welcome to ask questions. The aim of this process is to make the candidate feel as comfortable as possible.

Reporting

Once the tests are completed, they are marked by a Registered Psychologist who prepares a report that clearly outlines:

• The candidate’s approach to work.
• The candidate’s interpersonal skills.
• Supervision or management guidelines.
• Recommendations and conclusions.

All reports are tailored to the exact requirements of our clients this includes answering any specific questions or concerns. The report is forwarded to the client within 24 hours. If the client requires the test results more urgently, results can be verbally discussed within 15 minutes of assessment completion.

Investment

Our flat fee of $1028.00 per person, excluding GST, includes:

• Administration of assessments
• Interpreting candidate results
• Written report
• Individual counseling and feedback
• Client liaison and briefing of results.